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Artificial Intelligence Policy
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Artificial Intelligence Policy
Oct 24, 2025
From the Vice Presidency of Science, Technology, and Innovation, we are committed to the responsible adoption of Artificial Intelligence (AI).
At Ecopetrol, Artificial Intelligence has the following purpose:
Optimization of industrial processes: Artificial intelligence to maximize asset efficiency and the integration of renewable energies.
Improvement of productivity and quality of life for people: Assisting work teams in performing repetitive daily tasks to free up resources.
Increased customer satisfaction: Timely customer service through advanced chatbots that can distribute tasks or resolve problems more effectively.
Accelerated research processes: Processing large volumes of data in less time to generate insights that accelerate research processes.
In our responsible AI adoption process, we have defined the following objectives:
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Implement AI to optimize key processes, achieving greater agility and operational profitability.
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Create a robust infrastructure and governance standards that ensure the quality and responsible use of AI throughout the company.
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Develop an ecosystem for accessing innovative AI technologies to keep Ecopetrol at the forefront of the energy sector.
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Strengthen Ecopetrol's internal talent in the use of AI to develop skills that anticipate changes and overcome market challenges.
From the Vice Presidency of Science, Technology, and Innovation, we declare that the integration of AI into our processes will be carried out ethically, transparently, and in alignment with our corporate values. We commit to following the ethical principles of:
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Transparency: Informing and clarifying for users when, how, and if analytics and/or artificial intelligence are used in digital solutions or AI generated content.
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Fairness: Preventing AI results and decisions from generating discrimination and/or bias.
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Risk Management: Evaluating and properly managing the risks associated with analytics and/or artificial intelligence throughout its lifecycle.
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Privacy: Proper management of personal data and respect for individual's right to privacy.
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Role of the human: Including human review at relevant steps in the analysis and/or artificial intelligence processes to mitigate negative impacts.
With this statement, we share our vision of transforming AI operations in a responsible, fair, innovative way, focused on sustainable development and continuous improvement.
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