Feb 2, 2021
Self-regulator of the Colombian Securities Market - AMV is a private, non-profit entity, supervised by the Financial Superintendency of Colombia, which performs functions of regulation, supervision, discipline and certification in the Colombian securities market.
Useful information about the stock market and financial assets can be found on their website. It may also formulate queries, complaints, requests and claims over which that entity has jurisdiction, as well as information on conflict resolution.
Complaints or complaints about the performance of Ecopetrol as an intermediary in the stock market?
Ecopetrol informs its interest groups and the general public that complaints related to possible breaches of the regulations applicable to the intermediation activity may be reported through the means and channels provided by the Self-regulator for the attention of complaints, reports, requests and claims. related to brokerage in the stock market:
Through this mechanism, clients will be able to disclose situations related to possible breaches of the regulations applicable to securities intermediation activity by members and their related individuals (PNV). Complaints can be made:
Through this channel, the subjects of self-regulation and in general any third party may alert, anonymously or not, about allegedly irregular situations. Denounces may be submitted through any of the following means:
|Direct Communication with Surveillance and Monitoring Professionals|
|Market||Code MEC/X-stream||Code SEN||Teleohone|
|Fixed Income||P50-02* P50-03* P50-04*||481-02* 481-03*||6071010 Ext. 1331-1333-1334|
|Variable Income||amv007||N.A.||6071010 Ext. 1335|
|Derivatives||amv002||N.A.||6071010 Ext. 1334|
By means of this procedure, the subjects of self-regulation, the participants of the stock market and the public in general, can formulate queries or request information on matters that concern AMV. The request must be sent in writing through any of the following means:
Through this channel, the subjects of self-regulation can express their dissatisfaction with the management of AMV or with the conduct of its officials. The claim must be sent through any of the following means to the AMV Quality Coordination:
In the event that any Ecopetrol official incurs in any possible breach related to any of the securities market regulations, he / she can report said situation through the company's ethics line by e-mail: email@example.com, telephone line national 018000918418 or in Bogotá at 2345000, option 6.