Ecopetrol has an external operator for its report handling line, Global Compliance, a pioneering company in reporting lines since 1981. Today it is the largest company of its kind with more than 25 million end users around the world.
This operator offers security for those reporting, as it is a third party that is receiving their report, thus minimizing the risk of reprisals and increasing the perception of independence. Similarly, with the operator´s experience, they can guide the person making the report by asking the necessary questions to obtain the right information to correctly process the report. Also, they provide an online technology solution that allows the user to check the status of their report using the file number (this number is known only to the person making the report).
If you know of a situation that goes against our principles and values, or that could be associated to situations of fraud, corruption or money laundering, we invite you to use the following link